Business Director
Civicom Civicom Port Chester, NY Port Chester, NY Full-time Full-time $130,000 - $200,000 a year $130,000 - $200,000 a year 23 hours ago 23 hours ago 23 hours ago BUSINESS DIRECTOR:
Two of our seven business units need leadership.
This is a terrific opportunity for someone to learn general management and entrepreneurship--managing a P&L and coordinating sales, marketing, product development, customer service, human resources, etc.
--for an exciting new technology launch and also a small declining business.
Civicom is a diverse technology company that uniquely combines technology with human services.
We have a variety of product offerings and are in the midst of launching five interesting new platforms/services.
See below .
YOU:
You are goal-oriented and resourceful, and have high energy and high integrity.
You put the team first, love challenges and getting results, and you have something in your background that proves it.
You have some experience managing and leading, are a generalist, and enjoy constantly adding personal skills.
You can work in a fast-paced, lean, unstructured environment.
Experience is less important than attitude and ability.
THE COMPANY:
Started in 2000, Civicom, Inc.
is a pioneer in technology-enabled services for the finance and marketing research industries, providing audio & web conferencing, mobile applications and other leading-edge outsourcing technologies to a majority of Fortune 500 companies in our core industries.
In the last seven years, Civicom has grown from 75 to 500 employees in seven locations and seven business units.
We would also like to think that it is a special place to work.
Our Buy Forward commitment--10% of profits go to charities--gives us an elevated sense of purpose.
We want people who enjoy challenges and encourage others around them to do the same.
LOCATION:
We strongly prefer candidates who live within 20 minutes of our main office which is near the border of Connecticut and New York.
Let us know if you'd consider relocating nearby.
COMPENSATION:
Salary will be based on your experience/capability, with a base plus quarterly bonus.
WHY CIVICOM? Innovation, entrepreneurial spirit, growth, opportunity.
The company has expanded from one revenue stream to eight, with 22 brands and 600 employees in five locations around the world.
We provide services to many of the largest 500 companies in finance, marketing research, and outpatient health care.
Service excellence, risk-taking, responsible failure and flexibility are encouraged.
Keep in mind that flexibility often means, by definition, unstructured and perhaps chaotic.
Don't apply unless you're OK with that.
Also, a very high portion of earnings goes back into the company to invest in growth and diversification, resulting in almost 20% annual growth for fifteen years through 2022.
This leads to many benefits for employees:
Employees can grow both vertically and horizontally--broadening and elevating their skills--by moving between new and exciting businesses and projects within the same family of companies.
Compensation increases in the US have outpaced averages.
Employment security is increased due to diversification away from the risk of having all eggs in one basket.
Good benefits.
(Top 10%) Value-creators.
We love creating customer value, which means we get to work with customers who are delighted with what we do for them and consider us partners.
This makes for a more rewarding and enjoyable environment.
Sharing with employees.
Employees receive a modified profit-sharing bonus each quarter.
Also, ten percent of the company stock appreciation is being transferred to employees--not just managers but employees at all levels who support the company and its causes.
OKRs/Clear Goals A disciplined process of Objectives and Key Results supports participatory goal setting and transparent accountability up and down the organization.
Elevated Sense of Purpose:
We set big goals, refuse to settle for being ordinary, and want people to enjoy the challenge of trying to achieve the goals in the same way we might enjoy challenges like basketball, climbing mountains, chess and so on.
This message is continually reinforced via a long list of company customs and disciplines.
Buy Forward (10% to charity) helps add meaning and purpose in what we do together in our daily work lives.
It gives us permission to ask each other to care--to care about customers, to care about the company, to care about each other, and to care about the world.
Feathers:
This innovative and authentic charity--our own creation--was inspired by our CEO's five-day immersion with a severely impoverished family in a Philippines slum.
It is about (a) keeping human contact in charity and (b) the undiminished transfer of donations from donor to beneficiary.
It's for real, not for show.
It also gives our employees in the Philippines an opportunity to be personally involved in a way that is essential--ensuring integrity in the process--but with a nominal time commitment.
see www.
feathersproject.
org Level 5:
Check egos at the door.
Mutual respect.
Opinions are heard.
Collaborative and human.
Hierarchy not important.
No job is above or beneath anyone.
Learning:
Leaders are hell-bent to learn P&L management, goal-setting, strategy, coaching, and be true general managers.
Responsibility and authority are delegated.
Civicom Grow encourages learning by teaching--the best way to learn.
Executive comp ratio.
An extremely low ratio of senior manager compensation to average means a disproportionate amount of earnings is reinvested back into the company to stimulate growth and opportunity.
Truth.
Responsible and constructive criticism is facilitated and encouraged though a quarterly truth partner process with non-optional reminders of its importance, and an anonymous email system with instructions posted in every office space.
Employee Recognition.
There is a steady stream of peer-recognition and company awards--leaf and branch awards, annual awards, top-coder, and service awards.
Often lengthy employee accolades are set to inspiring music.
Growth through merit.
The company is full of inspiring stories of employees who started at the bottom and steadily rose to positions of leadership.
This speaks volumes about opportunities for top performers, irrespective of background and pedigree.
It is a meritocracy.
Diversity.
Leadership is extremely multi-ethnic and disproportionately female (highly unusual for a tech company).
Our workforce is also unusually diverse in all dimensions.
Customs & Disciplines.
See Roots and Advocates booklet.
Services being launched include:
ScribePT (an ai facilitated health care note-entry service), CCam Focus (a high definition 360 degree broadcasting service), Quillit (an ai report summarizing tool for Marketing Researchers), WelcomeWare (a platform that allows receptionists to work remotely), pagealive (allows website vistors to instantly be in a video chat with a customer service attendant), and SpanDesk (a Web RTC platform that allows remote team members to interact and see each others' screens as if they were in the same room).
Job Type:
Full-time Pay:
$130,000.
00 - $200,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Schedule:
Monday to Friday COVID-19 considerations:
We're remote for now but will be going back to the office when it's safe.
Application Question(s):
Please tell us about something you did that proves your ability to get results.
Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Two of our seven business units need leadership.
This is a terrific opportunity for someone to learn general management and entrepreneurship--managing a P&L and coordinating sales, marketing, product development, customer service, human resources, etc.
--for an exciting new technology launch and also a small declining business.
Civicom is a diverse technology company that uniquely combines technology with human services.
We have a variety of product offerings and are in the midst of launching five interesting new platforms/services.
See below .
YOU:
You are goal-oriented and resourceful, and have high energy and high integrity.
You put the team first, love challenges and getting results, and you have something in your background that proves it.
You have some experience managing and leading, are a generalist, and enjoy constantly adding personal skills.
You can work in a fast-paced, lean, unstructured environment.
Experience is less important than attitude and ability.
THE COMPANY:
Started in 2000, Civicom, Inc.
is a pioneer in technology-enabled services for the finance and marketing research industries, providing audio & web conferencing, mobile applications and other leading-edge outsourcing technologies to a majority of Fortune 500 companies in our core industries.
In the last seven years, Civicom has grown from 75 to 500 employees in seven locations and seven business units.
We would also like to think that it is a special place to work.
Our Buy Forward commitment--10% of profits go to charities--gives us an elevated sense of purpose.
We want people who enjoy challenges and encourage others around them to do the same.
LOCATION:
We strongly prefer candidates who live within 20 minutes of our main office which is near the border of Connecticut and New York.
Let us know if you'd consider relocating nearby.
COMPENSATION:
Salary will be based on your experience/capability, with a base plus quarterly bonus.
WHY CIVICOM? Innovation, entrepreneurial spirit, growth, opportunity.
The company has expanded from one revenue stream to eight, with 22 brands and 600 employees in five locations around the world.
We provide services to many of the largest 500 companies in finance, marketing research, and outpatient health care.
Service excellence, risk-taking, responsible failure and flexibility are encouraged.
Keep in mind that flexibility often means, by definition, unstructured and perhaps chaotic.
Don't apply unless you're OK with that.
Also, a very high portion of earnings goes back into the company to invest in growth and diversification, resulting in almost 20% annual growth for fifteen years through 2022.
This leads to many benefits for employees:
Employees can grow both vertically and horizontally--broadening and elevating their skills--by moving between new and exciting businesses and projects within the same family of companies.
Compensation increases in the US have outpaced averages.
Employment security is increased due to diversification away from the risk of having all eggs in one basket.
Good benefits.
(Top 10%) Value-creators.
We love creating customer value, which means we get to work with customers who are delighted with what we do for them and consider us partners.
This makes for a more rewarding and enjoyable environment.
Sharing with employees.
Employees receive a modified profit-sharing bonus each quarter.
Also, ten percent of the company stock appreciation is being transferred to employees--not just managers but employees at all levels who support the company and its causes.
OKRs/Clear Goals A disciplined process of Objectives and Key Results supports participatory goal setting and transparent accountability up and down the organization.
Elevated Sense of Purpose:
We set big goals, refuse to settle for being ordinary, and want people to enjoy the challenge of trying to achieve the goals in the same way we might enjoy challenges like basketball, climbing mountains, chess and so on.
This message is continually reinforced via a long list of company customs and disciplines.
Buy Forward (10% to charity) helps add meaning and purpose in what we do together in our daily work lives.
It gives us permission to ask each other to care--to care about customers, to care about the company, to care about each other, and to care about the world.
Feathers:
This innovative and authentic charity--our own creation--was inspired by our CEO's five-day immersion with a severely impoverished family in a Philippines slum.
It is about (a) keeping human contact in charity and (b) the undiminished transfer of donations from donor to beneficiary.
It's for real, not for show.
It also gives our employees in the Philippines an opportunity to be personally involved in a way that is essential--ensuring integrity in the process--but with a nominal time commitment.
see www.
feathersproject.
org Level 5:
Check egos at the door.
Mutual respect.
Opinions are heard.
Collaborative and human.
Hierarchy not important.
No job is above or beneath anyone.
Learning:
Leaders are hell-bent to learn P&L management, goal-setting, strategy, coaching, and be true general managers.
Responsibility and authority are delegated.
Civicom Grow encourages learning by teaching--the best way to learn.
Executive comp ratio.
An extremely low ratio of senior manager compensation to average means a disproportionate amount of earnings is reinvested back into the company to stimulate growth and opportunity.
Truth.
Responsible and constructive criticism is facilitated and encouraged though a quarterly truth partner process with non-optional reminders of its importance, and an anonymous email system with instructions posted in every office space.
Employee Recognition.
There is a steady stream of peer-recognition and company awards--leaf and branch awards, annual awards, top-coder, and service awards.
Often lengthy employee accolades are set to inspiring music.
Growth through merit.
The company is full of inspiring stories of employees who started at the bottom and steadily rose to positions of leadership.
This speaks volumes about opportunities for top performers, irrespective of background and pedigree.
It is a meritocracy.
Diversity.
Leadership is extremely multi-ethnic and disproportionately female (highly unusual for a tech company).
Our workforce is also unusually diverse in all dimensions.
Customs & Disciplines.
See Roots and Advocates booklet.
Services being launched include:
ScribePT (an ai facilitated health care note-entry service), CCam Focus (a high definition 360 degree broadcasting service), Quillit (an ai report summarizing tool for Marketing Researchers), WelcomeWare (a platform that allows receptionists to work remotely), pagealive (allows website vistors to instantly be in a video chat with a customer service attendant), and SpanDesk (a Web RTC platform that allows remote team members to interact and see each others' screens as if they were in the same room).
Job Type:
Full-time Pay:
$130,000.
00 - $200,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Schedule:
Monday to Friday COVID-19 considerations:
We're remote for now but will be going back to the office when it's safe.
Application Question(s):
Please tell us about something you did that proves your ability to get results.
Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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